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FAQ
At KMD, our FAQ section provides clear answers to the most common questions about our transportation services. This helps customers easily find information on pricing, policies, and procedures, saving time and improving transparency. By providing quick answers, we aim to make your experience with KMD as smooth and informed as possible
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1. What types of transportation services do you offer?We provide a variety of transportation services, including residential and commercial moving. We ensure safe, on-time delivery with exceptional customer care.
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2. How do I request a quote?You can request a free quote by filling out the form on our website or by calling us directly. We’ll get back to you with a customized estimate based on your specific needs.
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3. What areas do you serve?We serve City of London and offer nationwide services for certain types of moves and hauls. Contact us to confirm if we can accommodate your location.
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4. How far in advance should I book my transportation service?We recommend booking at least few days in advance to secure your preferred date and time. For long-distance or complex moves, a week notice is ideal.
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5. Do you offer packing and unpacking services?Yes, we offer full packing and unpacking services for an additional charge. You can choose a package with or without packing based on your preference.
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6. What items are restricted from transportation?For safety reasons, we do not transport hazardous materials, flammable liquids, drugs or weapons. Please check with us if you have questions about specific items.
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7. How can I track my shipment?We provide tracking services. You’ll receive regular updates on the status of your shipment.
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8. What payment methods do you accept?We accept cash, credit cards, and bank transfers. Payment terms may vary based on the service package you choose.
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9. What should I do if my items are damaged during transport?While we take ultimate care in handling all items, we encourage customers to contact us immediately if any damage occurs. Our support team will assist you with filing a claim.
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